USER RESEARCH INTERNATIONAL UK
We’re a full-service research firm, dedicated to helping our clients create useful, delightful experiences.
We’ve worked in 60+ countries, including France, Germany, Italy, Spain, the UK and the US.
Our expertise covers a wide range of product spaces and audiences, from IaaS cloud platforms to medical devices, from online travel portals to financial services, and virtual reality and augmented reality devices.
Each project is tailored to our client’s strategic/tactical needs based on:
- Our deep domain knowledge of many UK/EU sectors
- Our expertise in a wide range of qualitative and quantitative research methods
- Our best-practice conceptual and interaction design expertise
Extensive experience in:
- Financial Services
- Media
- Pharma & Healthcare
- Public Sector
- Technology
- Travel & Hospitality
What We Do
Customer Understanding
- Competitive Intelligence and Landscapes
- Opportunity Assessments
- Market Research and Segmentations
- Behavioural Personas
- Customer Journeys
- Scenario Mapping and Workflow Analysis
Concept Research & Design
- Concept Modelling Research and Design
- Storyboard Mapping
- High-level Information Architecture (IA) Design and Testing
- Scenario and Feature Testing/Evaluation
- Visual Design Testing
Interface Research & Design
- Detailed IA Design and Testing
- Use Case and Process Flow Modeling
- Interface Design and Usability Testing/Evaluation
- Accessibility Testing/Evaluation
- API/Documentation Testing/Evaluation
- Visual Design Testing
Continual Improvement
- Product and Competitor Success Metrics
- Satisfaction Tracking
- Brand Tracking
Participant Recruitment
- Engagement Plans
- Respondent Screening and Scheduling
- Status Updates
- Informed Consent/NDA Collections
- Gratuity Disbursements
Meet Our Team
Stewart Anderson
HEAD OF RESEARCH | RESEARCH DIRECTOR UK
27 years experience
Stewart has delivered 60+ UX Research studies, many in challenging sectors such as Pharma and Financial Services, and driven the Conceptual and Interaction Design of 80+ digital products such as mobile apps, kiosks, platforms, set-top boxes, tills and websites. He enjoys complex problem-solving, and is passionate about behaviour change and evidence-based decision making.
Elisa del Galdo Miles
RESEARCH DIRECTOR UK
40 years experience
Elisa has worked client-side, in consultancy, and in industrial research and design, and built unparalleled expertise in UX Research, Strategy, Design and Innovation. The vast array of digital and physical solutions she has delivered includes services, websites, platforms and portals, mobile apps, large scale international research, virtual congresses, and congress booth design.
Cecilia Oyugi, PhD
SENIOR UX RESEARCHER UK
21 years experience
Cecilia has provided UX Research and Design services in many different sectors, and been an academic at Universities and Colleges in the UK. She has strong experience of a wide variety of qualitative and quantitative research methods and all stages of User Centred Design. Cecilia combines an inquiring mind with scientific objectivity and a proven ability to recognise and synthesise diverse concepts.
David Bell
SENIOR UX RESEARCHER UK
28 years experience
David has worked on a vast variety of UX Research, Strategy and Design projects, including providing UX Training to international audiences, and managing large scale international projects. Typically involved from initial definition and planning, through management and delivery, he shapes the UX to ensure it delivers against clients’ goals and needs.
User Research International is comprised of 70+ highly qualified UX professionals
Contact Us
Our research in global markets complies with the codes of conduct of the following professional organisations:
IN THE UK
IN THE EU
IN THE US
©2022 User Research International UK, Limited.