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A View of AI’s Impact for Personal Usage

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A Comparative Look Across Worker Segments

This study surveyed 300 AI users—developers, information workers, and non-tech workers—drawn from URI’s high-quality proprietary panel to examine how AI is used in the workplace. Conducted via an online survey in October 2025, the research explored which AI tools employees use most, what drives adoption, satisfaction and accuracy perceptions, productivity and workflow impacts, key benefits and frustrations, and how communication style influences AI usage.

In this comprehensive report you’ll learn:

  • Which AI tools are most used for personal purposes—and how usage differs across developers, information workers, and non-tech workers
  • How people rely on AI in daily life, including research, writing, learning, creativity, and personal assistance
  • What users value most in personal AI tools, from convenience and speed to accuracy and personalization
  • The top frustrations holding personal AI use back, including inaccurate responses, hallucinations, and misunderstood intent
  • How communication style preferences influence satisfaction and increase likelihood of continued AI use
63% of workers use AI for both personal and work purposes
4 in 10 users would use AI more if it matched their preferred communication style
Quick aggregation of information is the #2 reason people value AI for personal use
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About URI's Syndicated Research

At the forefront of technology insights, our Syndicated Research Program delivers timely, actionable intelligence to guide your strategic decisions. We leverage our exclusive panel of vetted industry professionals to produce data-rich reports on emerging technologies, market trends, and user behaviors. Each study combines quantitative metrics with qualitative insights, offering you comprehensive analysis without the cost of custom research.