Collaborate, Learn and Grow.

At URI, we foster a collaborative and learning environment, where researchers and others work together. We pride ourselves on building strong relationships with our employees and clients, and our employees are renowned for their talent and diversity, making a valuable contribution to the research community.


product development team in stand up meeting

Expert mentorship and guidance

You’re not expected to know everything, but the expectation to learn should drive you. Our Directors and Managers assist newer staff members in reaching their objectives, while more experienced roles gain from the guidance of experts in the field.

At URI you can expect:

  • Comprehensive training for your role
  • Team leads and managers who are available to ask questions to
  • Supportive co-workers in a friendly environment both in-person and remote

URI works with the best companies

URI has partnered with tech giants such as Microsoft, Google, Amazon, Expedia, and Meta, along with many other prominent companies, to provide long-term assistance with the development of their future products.

Repeat clients include:

  • Amazon
  • Apple
  • Expedia Group
  • Google
  • Meta
  • Microsoft
woman playing frisbee with her dog

Work-Life balance, benefits and much more

URI puts the wellness of its employees first, providing balanced workloads, time off, and generous benefits to create a productive yet relaxed work environment.

URI employees enjoy:

  • Paid Time Off and Sick Leave
  • Parental Leave
  • 401k
  • Wellness Days
  • Flexible Spending Account
  • Health/Dental/Vision Insurance
  • Retirement Plan

Employees tell us

Job Openings

URI hosts job openings on our internal ADP site, below you will find shortcuts to open positions.

Sorry, no open positions at this time.
Please check back for new openings.

Senior UX Researcher

Temporary, Remote or Hybrid

Cloud Operations Analyst 1

Temporary, Fully Remote

Office Administrator

Main Office

Accounting Analyst

Fully Remote

Cloud Operations Analyst 1

Temporary, Fully Remote

Office Administrator

Main Office

EQUAL OPPORTUNITY EMPLOYER: User Research International values diversity and seeks to offer a safe, respectful, enjoyable workplace for all people.
User Research International provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, national origin, caste, sex, sexual orientation, gender identity or expression, pregnancy, age, genetic information, disability, or veteran/military status.


Jeff Klaff

People Operations Manager

Jeff brings over 20 years of recruitment experience in the clinical research industry and he has prior experience building a Recruitment and Human Resources Department. Jeff is adept spotting talent – he excels at identifying essential skills and qualifications to fill highly specialized roles. As an ambassador for URI he delivers positive candidate experiences through integrity and consistency. Jeff was born in Cape Town, South Africa and grew up in the greater Puget Sound area of Washington. He completed his undergraduate work with a B.A. in History from Western Washington University.

Diversity and Inclusion

At URI, we understand that having a diverse workforce of different backgrounds, genders, nationalities, age, race, and sexual orientation is essential for fostering empathy in others. We strive to create a welcoming environment that allows our employees to grow, challenge themselves, and be supported; in turn, this leads to better processes and outcomes for our clients. All of our employees are invaluable assets that contribute to our success.

woman of color working at computer

Learn more about User Research International


URI’s foundation lies in its people, not algorithms or bots. The team is managed by experienced research professionals who have recruited top talent to provide a level of service and expertise not available from other research companies. Learn more.

About URI

Since our establishment in 2006, URI has grown to become a leading company in UX Research and UX Design. Our multi-disciplinary team has the expertise to undertake any project, no matter how intricate, bespoke or challenging. Learn more.

AI Research

Research across all the major AI and Machine Learning technologies, as well as developer platforms and services that utilize AI technologies. Learn more.